Privacy Policy | General Data Protection Regulation (GDPR)
1. Data protection at a glance
General notes
The following notes provide a simple overview of what happens to your personal information when you visit our website. Personal data is all data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed under this text.
Data collection on our website
Who is responsible for the data collection on this website?
The data processing on this website is carried out by the website operator. The contact details can be found in the imprint of this website.
How do we collect your data?
Your data is collected on the one hand by you informing us of it. For example, this can be data that you enter in a contact form.
Other data is automatically collected when you visit the website through our IT systems. These are mainly technical data (e.g. internet browser, operating system or time of page view). The collection of this data takes place automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure a flawless provision of the website. Other data may be used to analyze your user behavior.
What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the rectification, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.
Third-party analytics tools and tools
When you visit our website, your surfing behaviour can be statistically evaluated. This is mainly done with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surf behavior cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
You may object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.
2. General notes and mandatory information
Privacy
The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
When you use this website, various personal data are collected. Personal data is data that can be used to personally identify you. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating via e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.
Note to the responsible body
The responsible body for data processing on this website is:
talkyoo telecom UG (limited liability)
Billstraße 103
20539 Hamburg
Phone: +49 40 99 99 99 52
Email: support@talkyoo.net
The controller is the natural or legal person who decides alone or together with others on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right of appeal to the competent supervisory authority
In the event of data protection violations, the person concerned is entitled to a right of complaint to the competent supervisory authority. The competent supervisory authority in data protection matters is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in the performance of a contract, either to itself or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this is only done as far as it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator, this site uses an SSL or SSL. TLS encryption. You can recognize an encrypted connection by the fact that the address bar of the browser changes from “http://” to “https://” and by the lock icon in your browser line.
If SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after the conclusion of a paid contract, there is an obligation to provide us with your payment data (e.g. account number with direct debit authorisation), this data will be required for payment processing.
Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address bar of the browser changes from “http://” to “https://” and by the lock icon in your browser line.
In the case of encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Information, blocking, deletion
Within the scope of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to rectification, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for further questions on the subject of personal data.
Objection to promotional emails
The use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, e.g. by spam e-mails.
3. Data collection on our website
Cookies
Some of the websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.
Most of the cookies we use are so-called “session cookies”. They will be deleted automatically at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
You can set your browser to inform you about the setting of cookies and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies for certain cases or in general, and to automatically delete cookies when you close the browser. to activate. When disabling cookies, the functionality of this website may be limited.
Cookies, which are necessary for the electronic communication process or for the provision of certain functions that you want (e.g. shopping cart function), are determined on the basis of Art. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for the analysis of your browsing behaviour) are stored, these are treated separately in this data protection declaration.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- operating system used
- Referrer URL
- Host name of the accessing machine
- Time of server request
- IP address
This data is not merged with other data sources.
The basis for data processing is Article 6(4) of the 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.
Contact
If you send us enquiries via the contact form, your details from the request form, including the contact details you provide there, will be stored with us for the purpose of processing the request and in case of follow-up questions. We do not share this data without your consent.
The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 sec. 1 lit. a GDPR). You can revoke this consent at any time. An informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for the data storage is omitted (e.g. after your request has been processed). Mandatory legal provisions, in particular retention periods, remain unaffected.
Registration for talkyoo services
The use of talkyoo services (e.g. webinar, web conference, talkyoo conference administration) requires registration. The data that will be stored during registration can be seen from the input form of the respective registration form. In the standard case, it is a first name, last name, company, e-mail address and password/PIN. Mandatory information is marked as such. When you register on our site, your IP address and the date and time of your registration will also be stored. This serves as a safeguard on our part in the event that a third party misuses your data and registers with this data on our site without your knowledge. talkyoo provides the above-mentioned services technically for the respective client. The responsible body for the handling of personal data is the respective client. talkyoo acts as a contractor in the provision of the product in the context of order data processing in accordance with Section 11 of the Federal Data Protection Act (BDSG) or Art. 28 para. 3 General Data Protection Regulation (GDPR). It is the contracting authority alone who decides on the specific method of processing the data and their further use. talkyoo only takes care of the technical implementation and provision of the service and does not process the data for its own purposes.
Use of talkyoo services
talkyoo provides various services (e.g. webinar, web conference, talkyoo conference administration) for the respective client. The responsible body for the handling of personal data is the respective organizer (contractor) of the conferences. talkyoo acts as a contractor in the provision of the various products in the context of order data processing in accordance with Section 11 of the Federal Data Protection Act (BDSG) or Art. 28 para. 3 General Data Protection Regulation (GDPR). It is the contracting authority alone who decides on the specific method of processing the data and their further use. talkyoo only takes care of the technical implementation and provision of the service and does not process the data for its own purposes. We would like to point out that any consent given under data protection law can be revoked at any time with effect for the future. Please contact the organizer of the conference.
Data transfer at the conclusion of the contract
We only transmit personal data to third parties if this is necessary in the context of contract processing, for example to the companies entrusted with the delivery of the personal dial-in number or to the credit institution entrusted with the payment processing. Further transmission of the data does not take place or only if you have expressly consented to the transfer. Your data will not be passed on to third parties without express consent, for example for the purposes of advertising.
The basis for data processing is Article 6(4) of the 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.
Data transfer at the time of conclusion of the contract for services and digital content
We only transmit personal data to third parties if this is necessary in the context of the contract processing, for example to the credit institution entrusted with the payment processing.
Further transmission of the data does not take place or only if you have expressly consented to the transfer. Your data will not be passed on to third parties without express consent, for example for the purposes of advertising.
The basis for data processing is Article 6(4) of the 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.
4. Analysis Tools and Advertising
Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
The storage of Google Analytics cookies is based on Art. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user behaviour in order to optimize both its website offer and its advertising.
IP Anonymization
We have activated the IP anonymization feature on this website. This will shorten your IP address from Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compile reports on website activity and other services relating to website activity and internet usage. to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google.
Browser Plugin
You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to the full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by using the browser plug-in available at the following link. Download and install: https://tools.google.com/dlpage/gaoptout?hl=de.
Opposition to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set to prevent the collection of your data on future visits to this website: Disable Google Analytics.
For more information on how to handle user data at Google Analytics, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Order data processing
We have concluded a contract with Google for order data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
As part of Google AdWords, we use so-called conversion tracking. When you click on an ad placed by Google, a cookie for conversion tracking is set. Cookies are small text files that the internet browser places on the user’s computer. These cookies expire after 30 days and are not used for the personal identification of users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user has clicked on the ad and has been redirected to this page.
Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through AdWords customers’ websites. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers will find out the total number of users who clicked on their ad and have been redirected to a page tagged with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily disabling the Google Conversion Tracking cookie via your Internet browser under User Settings. They are then not included in the conversion tracking statistics.
The storage of “conversion cookies” is based on Article 6(0). 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user behaviour in order to optimize both its website offer and its advertising.
For more information about Google AdWords and Google Conversion Tracking, see Google’s Privacy Policy: https://www.google.de/policies/privacy/.
You can set your browser to inform you about the setting of cookies and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies for certain cases or in general, and to automatically delete cookies when you close the browser. to activate. When disabling cookies, the functionality of this website may be limited.
5. Newsletter
Newsletter data
If you wish to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you receive the newsletter. agree. Further data are not collected or only on a voluntary basis. We use this data exclusively for the sending of the requested information and do not pass it on to third parties.
The data entered in the newsletter registration form will be processed exclusively on the basis of your consent (Art. 6 sec. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
The data you have stored with us for the purpose of receiving the newsletter will be stored by us until you are served in the newsletter and deleted after the newsletter has been unsubscribed. Data that has been stored by us for other purposes (e.g. e-mail addresses for the member area) remain unaffected.
6. Plugins and tools
Youtube
Our website uses plugins from the Google-operated site YouTube. The site is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit one of our sites equipped with a YouTube plugin, a connection is established to the YouTube servers. The YouTube server will be informed which of our pages you have visited.
If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Article 6(4) of the 1 lit. f GDPR.
For more information on how to handle user data, see YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.
7. Payment provider
Heidelpay
In the case of payment by credit card via Heidelpay, payment is processed via the payment service provider Heidelberger Payment GmbH, Vangerowstraße 18, 69115 Heidelberg (hereinafter “Heidelpay”), to which we provide your data provided during the ordering process exclusively for the purpose of payment processing in accordance with Art. 6 sec. 1 lit. b GDPR. The transfer will only take place if it is actually necessary for the payment processing. Heidelpay transmits your data for the purpose of making the payment, if necessary for this purpose, in accordance with Art. 1 lit. b GDPR to HUELLEMANN & STRAUSS ONLINESERVICES S.A., 1, Place du Marché, 6755 Grevenmacher, Luxembourg.
If you select the payment method “Invoice purchase via Heidelpay” or “Direct debit via Heidelplay” you will be asked to provide your personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address and telephone number) during the ordering process. In order to safeguard our legitimate interest in determining the solvency of our customers, this data is transferred by us in accordance with Art. 1 lit. f GDPR for the purpose of a credit check to Heidelberger Payment GmbH, Vangerowstr. 18, 69115 Heidelberg (hereinafter “Heidelpay”). Heidelpay checks on the basis of the personal data provided by you as well as other data (such as shopping cart, invoice amount, order history, payment experience) whether the payment option you have selected can be granted with regard to payment and/or default risks. In accordance with Article 6(6) of the contract, the decision to establish or implement a contractual relationship may be taken. 1 lit. f GDPR also includes identity or credit worth information from the following credit reporting agencies:
– SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden
– CRIF Bürgel GmbH, Gasstraße 18, 22761 Hamburg
– Arvato Infoscore GmbH, Rheinstraße 99, 76532 Baden-Baden
– Deltavista GmbH, Kaiserstraße 217, 76133 Karlsruhe
– UNIVERSUM Business GmbH, Hugo-Junkers-Straße 3, 60386 Frankfurt am Main
– Bisnode International Group, Robert-Bosch-Straße 11, 64293 Darmstadt
– Regis24 GmbH, Wallstraße 58, 10179 Berlin
– Creditreform AG, Hellersbergstraße 12, 41460 Neuss
The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. In the calculation of the score values, address data are included, among other things, but not exclusively.
You can object to this processing of your data at any time by sending a message to the data controller or to Heidelpay. However, Heidelpay may still be entitled to process your personal data if this is necessary for the contractual payment processing.